Shipping policy
- Enjoy free 2-3 day shipping within the USA.
- For our global customers, choose between:
- International Express: 3-5 Business Days
- International Standard: 7-21 Business Days
- Allow 24-48 hours for order processing.
- For our valued customers who choose to pre-order: Once placed, pre-orders are a commitment to the product and cannot be canceled. We appreciate your understanding and patience as we craft your exclusive piece.
- Orders combining pre-order and in-stock items will ship together on the pre-order date. For separate shipments, place two distinct orders.
- You're recognized as the importer for personal use.
- By ordering, you grant YIVO permission to appoint a designated carrier/customs broker for customs clearance.
- Refusal to cover import taxes may result in order destruction without a refund.